Contact Customer Service

Navy Mutual’s Customer Service representatives are here for you. We can answer questions about your policy, the Customer Portal, beneficiaries, and more. If you’ve checked our Frequently Asked Questions and can’t find what you need, please submit your question using the form below. If you would prefer to speak to a Customer Service Representative on the phone, please call 800-628-6011. Representatives are available Monday through Friday, 8:30 a.m. to 6:00 p.m. ET.