Privacy Policy

Notice of Protection of Privacy Policy

Since 1879 Navy Mutual Aid Association has been known as an organization that stands for integrity and trust. The Association has earned the respect and confidence of the nearly 100,000 members that it serves today. Navy Mutual always has been and will remain committed to your personal privacy.
Nonpublic Personal Information

Information about you that we obtain in connection with providing insurance and member services to you, including (but not limited to) such matters as: your name and address, social security number, date of birth, marital status, dependent and beneficiary information, employment, military status, medical history, medical underwriting information, premium and policy loan payment history, credit history, service requests and complaints.

Our General Privacy Policy

We do not disclose in any manner, whether by sale or otherwise, nonpublic personal information about our members, insured’s, beneficiaries or certificate owners (including present, prospective or former members, insured’s, beneficiaries or certificate owners) to affiliated or non-affiliated third parties (other than to consumer reporting agencies) except as we are required or permitted by law or as necessary to process a transaction you request.

Other than as disclosed in this notice, we do not release your nonpublic personal information to anyone other than you unless you grant permission to release that information.

We educate our employees to be sensitive to privacy concerns and hold them accountable for violations of the Navy Mutual privacy protection policy. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.

We employ physical, electronic and procedural protection systems in conformity with federal and state requirements to restrict unauthorized access to your nonpublic personal information.

“Consumer reporting agency” has the same meaning as in section 603(f) of the Federal Fair Credit Reporting Act (15 U.S.C. 1681a(f)).

Collection of General Information

Our web servers automatically collect some non-identifying basic information from your visit(s) to to help us measure website activities and to improve our website. This information includes your Internet Protocol (IP) address, browser types, the pages requested, and referring websites.

An IP address is a number that is automatically assigned by your Internet Service Provider (ISP) to your computer when you use the Internet. We use the information we record to administer the site more effectively, analyze trends, track users’ movement on our website and gather broad demographic information about what countries and domains our visitors come from in order for us to improve the website and the delivery of content. IP addresses are not linked to personally identifiable information.

Use of Cookies

Similar to other websites, the Navy Mutual website deposits cookies on the visitor’s computer to track user session(s) on our website and web applications. Cookies help us distinguish repeat visitors from first-time visitors and give us helpful information about how our pages are viewed. This technology does not collect personal, identifiable information.

Your browser is most likely set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.

Website Security Information

If you choose to make a payment on our website,, you will be asked to submit financial and contract information to allow us to collect your payment and provide you with a receipt. All information provided to Navy Mutual is transmitted through Secure Socket Layer (SSL) encryption.

Credit Card Information

Navy Mutual does not store your credit card information on its Website or Web applications. Navy Mutual utilizes a third-party group to collect premiums using major credit cards, and the information is encrypted to protect the user’s identify.

What Information We Collect About You and From Whom We Collect It

We may collect nonpublic personal information about you from the following sources:

Information you provide us on applications or other forms whether in writing, by telephone or electronic means, or in person.

Information about transactions with us, such as changes in beneficiary designations, policy loans, etc.

Information from consumer reporting agencies.

To Whom We May Disclose Information About You

The information we collect is used to provide you with the products and services you request. We may disclose nonpublic personal information we collect to persons or organizations with whom we have contracted to provide products or services, such as to companies who provide check writing and billing services. These companies are contractually required to protect the confidentiality of the information they receive, and are permitted to use such information only for the purpose for which it was disclosed.

We do not disclose any nonpublic personal information about our members or former members to anyone else, except as permitted or required by law.

For Additional Information, please contact us at: or by phone at (800) 628-6011.