Career Opportunities

New Business Case Manager – Activation 
We are looking for a New Business Case Manager - Activation who will audit incoming applications by reviewing critical dates, age and signature information, and verify that member's insurance portfolio does not exceed maximum coverage allowed. This individual will ensure a complete, correct and appropriate application has been received according to established audit rules to make the new business and underwriting review process more expeditious.

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Customer Service Specialist
We are looking for a Customer Service Specialist who will research and resolve issues and inquiries about their existing policies via phone, e-mail, regular mail and/or in person. This individual will provide excellent service in a timely, professional, and courteous manner and document all interactions and member feedback in the Customer Relationship Management (“CRM”) system.

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Sales Representative 
We are looking for a Sales Representative who will support and promote the sale of Navy Mutual’s life insurance and annuity plans to existing and prospective members who are requesting information by phone, e-mail, regular mail, in person, or by marketing leads. These individuals will oversee the entire sales process from proposal to close and reach or exceed monthly sales goals. 

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Actuary
We are looking for an Actuary who will produce annual Cash Flow Testing projections to include updating assumptions, working with the Appointed Actuary to determine scenarios to be tested, and validating and analyzing results. This individual will assist the Appointed Actuary in explaining results to senior management, recommending changes in investment strategy and to credited rates and dividends, and with the preparation of the Actuarial Opinion Memorandum.

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Sales Operations Analyst
We are looking for a Sales Operations Analyst who will serve as a primary resource and liaison within Navy Mutual for the coordination of lead generating efforts. This individual will work closely with stakeholders in other departments to identify potential sources of sales leads and provide input on strategies and processes to generate qualified leads for the Sales team.

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Marketing Communications Specialist
We are looking for a Marketing Communications Specialist who will create and edit marketing and communications content for internal communications, as well as online and in print. Content is a very important and highly visible part of our business, and this position will help execute a strategy that fills the internal and external content needs of Navy Mutual Aid Association.

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Claims & Beneficiary Specialist
We are looking for a Claims and Beneficiary Specialist who will answer calls and emails in response to death reports, status of a current claim, those needing guidance on settlement options, inquiring about survivor benefits, or any other claims-related questions or concerns. This individual will provide high quality service to members and/or beneficiaries who visit the office seeking claims-related assistance or retrieving documents held by Navy Mutual for safekeeping.

To learn more and to apply for this position, please follow this link